Refund policy
RETURN POLICY
We want you to be fully satisfied with your purchase. If for any reason an item is not quite right, we are committed to making the return process as smooth and straightforward as possible.
RETURN WINDOW
We offer a 10-day return window from the date of delivery.
All approved returns are eligible for store credit only. We do not issue cash or credit card refunds.
Custom-made and personalized items are final sale and cannot be returned, exchanged, or refunded.
ELIGIBILITY CRITERIA
To be eligible for a return and store credit, items must meet the following conditions:
- Returned within 10 days of delivery
- In original, unworn condition
- Unwashed and free from any signs of wear, fragrance, or damage
- All original tags securely attached
Items that do not meet these requirements will not be accepted and will be returned to the sender at the customer’s expense.
SHIPPING
Original shipping charges are non-refundable. Customers are responsible for return shipping costs unless the item arrived damaged or defective.
OUR COMMITMENT
We value both the quality of our products and the experience of our customers. We will make every effort to ensure that your return is handled with care, efficiency, and professionalism from start to finish.